Terms & Conditions
Booking a class
All classes/courses must be paid for in advance to Bloom. If classes have not been paid in advance, we cannot hold your space and it will be open to others.
As soon as the class becomes full, new enquiries will be placed on a waiting list. As such, please note that you cannot share or sell on your place to another child/parent.
During the Classes we do not allow adults/nanny’s/parents to stay with their child. We only have our CRB checked staff allowed on site. Children that require a carer/learning assistant please let the studio know in advance.
Trial Classes
We offer trial classes for our Term classes at Bloom, where there is availability. The fee varies depending on the session, but it will be the price of one session on the chosen course. We will hold a place for your child on the course if they wish to proceed and arrange payment of the remaining weeks of term.
Trial classes are not available on sold out classes.
Please contact us to book a trial class.
Refunds + Cancellation Policy
When booking any class on our website please read our T+Cs.
Please note as soon as a booking and payment has been made our policy applies.
Any refund will only be issued with 14 days notice prior to the start of the class/workshop. Refunds will incur a 7% fee of the total paid. Credit notes can be issued but only with 72 hours prior warning to cancel.
Before booking a course with us please check scheduled classes. We are unable to refund or give credit to missed sessions in our term and holiday classes.
Non-attendance without prior warning will result in no refund.
If your child cannot/will not stay this is not our responsibility. No refund can be issues for lack of attendance due to a child not wanting to stay.
Please note classes can be cancelled if there is a low uptake for the session, we try to give as much notice as possible, please check your inbox and spam as we will contact you via email first.
Any sessions cancelled due to the fault of Bloom, we shall endeavour to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause. No other compensation shall be payable.
Should Bloom for reasons beyond their control (including floods and storms), feel it is necessary to close the studio you will be offered alternative times or dates to return within one year and rescheduled free of charge. In such circumstances, you will not be entitled to a refund, in part or whole.
Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, other payment details will be required. Payments made by gift voucher will be refunded by issuing of a replacement gift voucher to the same value.